I Am an Insurer or Lawyer

1. We begin with a consultation with your team and/or your client via phone, in person or Skype/GoToMeeting format depending on your preference. If you prefer to simply refer us as one of several resources for your client, our consultation with your client would be in the same format.
   • Cost: No Charge
2. If your client feels we may be a good fit; we begin with a Macro assessment of their home via your client’s OT, or ours, as well as our architectural design team to assess their home for immediate retrofits as well as a long term plan depending on their injury or degree of progressionary debilitation. We provide renovation design solutions and high-level budget estimates at this initial on-site consultation.
   • Cost for Initial assessment: $495.00

• If the retrofits are basic in nature and do not require a design; IE; Barrier Free solutions; we would provide a scope and associated cost proposal, start date and target completion dates. In this pre-settlement timeframe; our suggestion is to look at modest retrofits and possibly rentals of some of the equipment depending on severity of disability. (I.E. If rehab has a high degree of success with your client’s condition; perhaps ramps, stair lifts and exterior lifts could be temporary.)
  • Cost: No Charge

1. If it is deemed that a complete re-design of the current home is needed, or a possible relocation to a more suitable home is a better solution; we provide the full set of services to either renovate the current home or source a more suitable home. In both cases varying degrees of renovations are typically required either now or can be targeted for future; post-settlement. Given once again that this is in pre—settlement timeframe; funding the home modifications needs to be resolved.
   • Cost: Design & Consultation retainer; 10 hour minimum at: $135/hr.

See our Funding & Financing Resources if more permanent solutions are desired by your client and likelihood of a settlement or insurance is imminent: www.MyLifetimeHome/financing.ca

1. Whatever the outcome; our goal is to get your client immediate, and proactive help prior to hospital discharge, or to enhance their comfort as best as possible in their home. In this way, they move into their home with even some basic updates so it meets their primary mobility needs. This proactive thought process is to avoid the all too common crisis management upon discharge or upon completion of Rehab.

1. Depending how extensive your client’s injury is and how much of their project they were able to self-fund pre-settlement, will determine the level of consultation required at this post-settlement stage.
2. This again, begins with a consultation with your team and/or your client in the same format described pre-settlement. That could be via phone, in person or Skype/GoToMeeting format depending on your preference.
   • Cost: No Charge

• If your client feels we may be a good fit; we begin by determining if the previous retrofits can simply be augmented with more advanced and better suited product or technology, or if a complete fresh start may be the best solution. This could also include a custom home solution or relocating to a home better suited to renovate that will provide a more practical and long-term solution. We provide renovation design solutions and high-level budget estimates at this initial on-site consultation.

• Cost for Initial assessment: $495.00
  1. Depending where our relationship began; once again, if the retrofits are basic in nature and do not require a design; IE; Barrier Free solutions; we would provide a scope and associated cost proposal, start date and target completion dates.
     • Cost: No Charge
  2. If the outcome of this home assessment is to consider a complete re-design, augment current home features, look for a better home to renovate, or look at a custom home design; this begins with a design retainer. Cost of this service begins with a design & consultation retainer of a minimum 10 hours at $135/hr, but is obviously subject to the complexity and whether this is a relocate or a custom build project. Architectural costs would be provided once a consultation and understanding of complexity and project direction was clearly understood.
     • Cost: Design & Consultation retainer; 10 hour minimum at: $135/hr.
  3. Our process for many years has been to bring all partners that contributed to the final outcome with what we call a Turnover Celebration. If the client is willing; we invite all stake holders in for a celebratory event as your client officially moves into their newly modified home.

1. In the unfortunate circumstance where your client was at fault, or legal action was not as successful as hoped, or they did not carry correct or adequate insurance we still welcome that client for a few reasons. Those reasons and solutions include:
   • We will provide an initial home assessment at NO Charge.
   • We will collaborate with family members to see if collaborative financing can be achieved in the required spaces via a variety of ways:
     1. Financial planner consultation to see if funds can be raised through family or friends, downsizing, relocating etc. The extent of the needed change would depend of course on severity of disability.
     2. Offer broker consultations for financing current home to release a HELOC.
     3. Offer broker consultations for re-financing current home to release a reverse mortgage.
     4. Provide consultation/resources for set up and management for either a GoFundMe page, or introductions to a philanthropic arm of their particular disability. IE: MS/MD/SCIA/CP/Rotary Clubs etc.
        1. See Funding Link www.MyLifetimeHome/FiveSteps.ca/ProAccess.ca
        2. : Send them to a page of all resources that could be used for all pages for legal/healthcare/homeowner segments.